Refund Policy
Last updated: December 19, 2025
At BallZ Apparel: Lifestyle Apparel for the Athletes in Your Family, we offer free returns within 30 days of delivery. This Refund Policy explains how refunds are handled once an eligible return is received and approved.
For instructions on how to start a return or request an exchange, please refer to our separate Returns & Exchanges page.
Refund Eligibility
Refunds apply to items returned within 30 days of delivery and approved after inspection.
To qualify for a refund:
-
Items must be unworn, unwashed, and unused
-
Items must be returned in original condition
-
Original tags must be attached, if applicable
Items that do not meet these conditions may not be eligible for a refund.
Free Returns
Eligible items returned within the 30-day window qualify for free return shipping. Details on initiating a return are provided on our Returns & Exchanges page.
Refund Processing
Once a returned item is received and inspected, we will notify you of the refund status.
Approved refunds are issued to the original form of payment. Refund timing may vary depending on your payment provider, but refunds are typically processed within several business days after approval.
Original shipping charges are non-refundable unless otherwise required by law.
Non-Refundable Items
The following items are not eligible for refunds:
-
Final sale items
-
Gift cards
Any items marked as non-refundable will be clearly identified at the time of purchase.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us as soon as possible so we can review the issue and assist you.
Changes to This Refund Policy
We may update this Refund Policy from time to time for operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions regarding refunds, please contact us at:
Email: support@ballzapparel.com
Address:
820 Shore Dr
Miramar Beach, FL 32550
United States
